Service Catalog

Categories (12)

Services with Service Offerings

This category contains all services in this catalog that have service offerings.
Expand

Accounts and Access

Information about your CBSB accounts, including physical access, access to administrative and business applications, requesting a new account, and more.
Expand

Computer, Device, and Printing Support

Purchase or repair a computer or device, request desktop services, install a printer, or gain access to an existing one.
Expand

Email, Calendar, and Messaging

Get support for your email, calendar, instant messaging, and related services such as distribution lists, resource calendars, or shared mailboxes.
Expand

File Sharing and Backups

Network shared and personal drives and cloud storage, such as OneDrive, Box, DropBox, Sharepoint, etc.
Expand

Network and Wireless Connectivity

Gain access to the wired and wireless networks, help with remote access, or request a new network service activation.
Expand

Research Computing

Assistance with statistical software, surveying, high-performance computing and grant writing.
Expand

Security and Safe Computing

Learn about our IT security policies, data integrity and compliance; report viruses, malware, or email phishing.
Expand

Software and Applications

Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or student information systems, or get IT help in purchasing and installing non-site-licensed software or applications.
Expand

Teaching, Learning, and Classroom/Lab Support

Get help with LMS, including setting up new courses; report issues or request assistance in any of our classrooms our computer labs; request new software installations in the computer labs.
Expand

Telephone and Voicemail

Request activations, changes, or repairs to a phone or fax line, including voicemail, setting up call-forwarding, or SIM-ringing.
Expand

Web Services

Make a change to existing web content, request a new site, or get assistance with any of the web-hosted content at our institution.
Expand

Services (1)

General Technical Support

Not sure what you're looking for and need a desktop support technician to come to your aide? We're here to help!